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Nigeria

Nigeria Forum/Programming

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My customer paid. Why didn’t the order show up?

submitted 7 days ago by Tunde37

submitted 7 days ago by Tunde37

I’m building a shop for a friend. Every time I tested checkout, I paid, waited to return to the shop and saw my order there.

She tried it this morning and closed the tab as soon as the payment page said “Payment successful”. Her payment is in the dashboard. There's no order for it in my database. Which step am I missing?

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    MU
    MusaT 7 days ago
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    Where do you first save the order? If it’s on the page she closed before reaching, that would explain the missing record. Save a pending order before payment, then mark it paid when the payment service sends confirmation to your server.

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    TU
    Tunde37 OP 7 days ago
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    Found it. The code that saved the order was on my return page. Moved it to the start of checkout and used the payment confirmation to mark it paid. She tried closing the tab again and I can see her order now.

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    PR
    priya_n 7 days ago
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    While you’re testing, send the same payment confirmation twice. You should still end up with just one paid order.

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