How South African startup, Voyc, is taking its AI-backed contact centre software beyond Africa
submitted over 4 years ago by Moeketsi
submitted over 4 years ago by Moeketsi
- Voyc is an AI software that monitors call centre interactions to improve customer experience by analyzing calls for insights like potential risks and agent performance.
- The startup, founded by Lethabo Motsoaledi and Matthew Westaway, processes calls quickly using AI and machine learning, targeting international markets for expansion.
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